As of March 26th, 2024, ElectraMeccanica has been acquired by Xos, Inc.

Please see the below message from ElectraMeccanica in regards to the Solo Recall.

SOLO RECALL UPDATE

ElectraMeccanica has decided that a defect, which relates to motor vehicle safety, exists in the SOLO G2 and G3, model years 2019, 2021, 2022, and 2023.

What does this mean for you?

Please see the letter from Former Electrameccanica CEO below.

Dear Faithful Owners & Future Drivers,

Having worked diligently since initiating a voluntary recall on February 17, 2023 of our SOLO (G3/G2) to investigate a possible loss of propulsion in 2019, 2021-2023 models, ElectraMeccanica today announced we would remedy the issue with a buyback.

You can find general information on this remedy in today’s news release. Customers will be contacted directly with regard to their specific buybacks, as ElectraMeccanica continues to operate in full compliance with NHTSA regulations.

We look forward to working with our customers to ensure this is as smooth a process as possible.

We urge any customers who have questions or notice any issues whatsoever to contact our Customer Service Line at 1-855-524-6693; email at recalls@electrameccanica.com or submit information via the following form: https://recall-form.vercel.app/ .

Sincerely,
Susan E. Docherty, ElectraMeccanica CEO

Solo Recall FAQs

  • While driving, the vehicle may experience a loss of propulsion. An instrument cluster warning light illuminates, and the driver will experience a loss of power as the vehicle decelerates as if removing their foot from the accelerator pedal. Steering, braking, and lighting systems are not impacted. The vehicle can be restarted after a period of time. In the event of sudden loss of propulsion, the vehicle maintains all other critical functionality including power steering, braking, and lighting, and in most instances allows the driver to pull over.

  • This action pertains to a subject population that includes 429 SOLO G3 and G2 vehicles. 1st generation SOLO (G1) vehicles are not included in the recall population as the G1 was built using a different architecture and does not share parts with the affected G3 systems. The company has not received any reports of the issue on G1 vehicles.

  • If the error occurs, a red “BMS” or “Motor Icon” instrument cluster warning light will illuminate, indicating a loss of propulsion.

  • EMV (ElectraMeccanica Vehicles) has been unable to determine a root cause for the issue, therefore, EMV is repurchasing the SOLO.

  • Current owners who have purchased and still own a roadworthy unmodified SOLO. This is the only option.

  • We will use the bill of sale to determine the amount to be refunded. This document will allow us to see how much has been paid inclusive of tax, applicable discounts, delivery, and other miscellaneous items.

  • Bill of Sale, Power of Attorney, Title, Repurchase Agreement.

  • Please call your insurance provider to cancel your policy and get a refund for any pre-paid premiums.

  • In general, EMV will not reimburse third party accessories you purchased for your vehicle.

  • EMV strongly recommends you accept the purchase offer for safety reasons. Please note that EMV will no longer warrant, support, or service your vehicle.

  • ElectraMeccanica has issued a stop drive for the SOLO G3. EMV is repurchasing all SOLO vehicles. While driving, the vehicle may experience a loss of propulsion.

  • EMV is working to ensure that payments are processed quickly to minimize any inconvenience.

  • The purchase price of the vehicle will be fully refunded to the buyer. Any late fees that incurred in the duration of a loan could affect a customer’s credit score but are beyond the scope of EMV's control and responsibility.

  • We appreciate your business with our first product launch. We are determined to make the next product even better and welcome your business, however, no discount arrangement can be offered at this time.

  • Once you have agreed to the repurchase price and EMV has received your signed purchase agreement, EMV will contact you to schedule a pick up of your SOLO.

  • Please email us at recalls@electrameccanica.com or call us at: 855-524-6693 (Customer Care Center).

  • We are currently beginning with our owners as part of this voluntary recall action and will follow up with reservation holders in a prompt fashion.

  • ElectraMeccanica encourages you not to drive your vehicle. Instead, we will arrange for shipment of your vehicle from your location to ElectraMeccanica at no charge to you.

  • After using the fill form here, an EMV customer care representative will work with you to finalize the appropriate paperwork and the repurchase. EMV will then send you a check and arrange for the pick up of the SOLO.

  • This will be assessed on a case-by-case basis.

  • If the need arises for an adjustment, EMV will assess cost, as they would previously, for any service using 3rd parties in your area.

  • Contact your local DMV to obtain a refund for any prepaid registration fee.